Low Income Home Energy Assistance program (LIHEAP)

LIHEAP has a new Automated Interactive Voice Response Telephone System: (855) 806-9648

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Home Energy Assistance Available.


Citrus County Housing Services has Low-Income Home Energy Assistance Program (LIHEAP) funds available to assist low-income families with home heating and cooling costs.

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Liheap

Low Income Home Energy Assistance Program

This program helps low-income families with home heating and cooling costs. LIHEAP is funded by the U.S. Department of Health and Human Services through the Florida Department of Economic Opportunity, and has been established to help qualifying low-income homeowners and renters pay for a portion of their primary heating costs. LIHEAP is not designed to pay a household’s total energy costs, but to provide supplemental assistance. Ordinarily, applications for LIHEAP are accepted by appointment only due to the demand for assistance.


Regular Home Energy Assistance:

For Regular assistance, households can apply for assistance once in a 12 month period on a current electric bill. The benefit range is $150 - $300 per household depending on family size and income. Regular assistance will have funds available for both the heating and cooling seasons. If the Department of Community Affairs makes additional funding available, funds are moved from another category, or if it becomes apparent that there will be remaining funds towards the end of the grant year, this amount will be subject to change.

Beginning with the new contract year a scheduled amount of crisis assistance and regular assistance funds will be made available on the 1st and 3rd Wednesdays of each month. If the Department of Community Affairs makes additional funding available, funds are moved from another category, or if it becomes apparent that there will be remaining crisis and regular funds towards the end of the grant year, this amount will be subject to change.

Crisis Assistance (Shut-offs and Deposits Only):

A home energy crisis is defined as a shut-off or delinquent notice wherein utility service will be terminated if a utility bill remains unpaid. A home energy crisis is also defined as the requirement of a household to provide a deposit to a utility company for utility service to begin. Verifications will be shut-off notices, delinquent payment notices, or deposit notices from the utility company. This addresses not only electrical service and natural gas (used for heating), but also other energy sources used for space heating such as propane, fuel oil, or wood. Crisis assistance households can apply for assistance once in a 12 month period.

Who is eligible for assistance?

Applicants must meet income guidelines that are based on the household’s anticipated gross annual income and number of household members.

Number of Persons in Household 1 2 3 4
Annual Income $16,755 $22,695 $28,635 $34,575
         
Number of Persons in Household 5 6 7 8
Annual Income $40,515 $46,455 $52,395 $58,335

Applications for assistance will be accepted by appointment only due to the demand for assistance. Potential clients are advised to call when they receive their bills (in the case of regular assistance), or the day after their due date (in the case of crisis assistance). Appointments will continue until the funds are exhausted. All potential clients will be pre-screened for greatest needs, eligibility, total gross household income, and amount of assistance before being given an appointment.

Clients with the greatest need are defined as follows:

  • C - Children under the age of 5 years
  • D - Disabled persons of any age. They must provide verifiable sufficient documentation.
  • E - Elderly persons over the age of 60
  • H - Persons with health conditions that may be exacerbated by cold temperatures. (Documentation from a health care professional may be requested.)

Funding Availability:

Applications are accepted year round, based on availability of funds. Customers are encouraged to contact Housing Services when they require assistance at 352-527-7530


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